Qualified First/Verified FAQs
What is a Qualified First/Verified Account?
The Qualified First/Verified account is the online account where students will complete and their program specific health and safety requirements.
When and how do I sign-up for my Qualified First/Verified account?
New students will receive an e-mail with instructions to create an account and includes the code(s) needed to place an order. Codes are specific to your academic program. The deadline is included in the instructions and are defined by the term the student is new to the program. Students will be directed to visit the Qualified First/Verified website to enter the package code(s) in the “Place Order” field.
How often should I check my Clarkson College e-mail account?
E-mail is the primary means of communication at the College and is used by faculty, staff and students. You should plan to check your Clarkson College e-mail account daily. We recommend that students do not forward their Clarkson College e-mail address to another account. Once your e-mail leaves the Clarkson College domain, we cannot control who has access to it.
How do I upload my documentation?
To upload documents, there are several options:
PDF Instructions Provided.
- Scan (best method) and save to your document storage of choice (My Documents, OneDrive).
- Take a picture using a smart device to directly submit your documents. If using a smart device, the picture would need to be saved to the document storage of choice to be accessible to be retrieved for the upload process.
Note:
When taking a photo, be sure to not crop out information on the documentation. Student needs to take a photo of the full document (i.e., the full 8 1/2 x 11 paper) and check to see if the image is clear before accepting the photo. Next, it will prompt you to either "use the photo" or "retake photo". If you select use, it will attach the image and then prompt you to SUBMIT. When clicking on SUBMIT this is sending the attachment(s)-the upload. If you need to take a photo of the front and back of a document, you will repeat the photo taking steps to add both attachments before clicking on SUBMIT. Once the SUBMIT button is selected it is sent to Review.
How do I view the status of Qualified First/Verified account?
- Open your account.
- Click on My Profile.
- Click on the appropriate drop down.
What is onboarding?
Agency specific requirement (s), may include but not limited to: Orientation Checklist, EPIC training, state specific background check or date/panel specific drug testing, etc.
Which of my requirements need renewal, and if so when?
Examples below, renewals will be shown in individual user account.- BLS/ACLS/PALS Certification: every two years
- Tetanus Shot: every 10 years
- Licensure: active licensure as required by state of issuance (varies)
- Health Insurance, TB attestation form, HIPPA, Bloodborne Pathogen & Flu Shot: once per year
Is there a special form to take to my doctor for the physical exam?
Yes, it can be downloaded from the student’s Qualified First/Verified account.
What do I do if I have trouble meeting Health and Safety deadlines?
Contact your program director/clinical administrator to discuss other options.
When are the requirements due?
The Initial term is the term the student begins the program and establishes a Qualified First/Verified account. The deadlines/requirements are set for each term with the following dates:
- Spring - January 30
- Summer - May 30
- Fall - September 30
Initial and renewal: requirements are due NO LATER THAN the “Due Date” that is shown in the student's Qualified First/Verified account.
Students are responsible for checking their account to make sure it is complete and that the items uploaded have been approved. (See Status Report)
How will I receive alert notifications for my Qualified First/Verified account?
Students will receive alerts 30 days prior to expiration date and the email alerts will continue at least weekly until item is due. Students can upload renewal items at anytime.
How do I change my name?
- For Clarkson College, you will need to complete the Name Change Request Form.
- For name changes in the Qualified First/Verified account, please contact [email protected], 1.800.938.6090.
In addition, please contact all other Clinical Placement Platforms you have account with (i.e., My Clinical Exchange, Clinicians Nexus, Exxat, etc.)
Who will have access to your Qualified First/Verified Account and order results?
School administrators have a unique secure portal that allows authorized users to view a list of their students and/or faculty, view To-Do List progress, get status updates, and view final results. The school administrators do not have direct access to your account.
What happens to my documentation in Qualified First/Verified when I am no longer enrolled in my program (leave the College or graduate)?
The school administrator will archive the program clinical requirement tracker and stop email notifications to the student to maintain compliance. The student should change their email to their personal email. The documentation that a student uploaded will remain in the My Documents section of the account for any future use.
Please contact the Clinical Compliance Office for any other questions.
May-Lissa Valentin & Brittany Rockwell
Clinical Compliance
[email protected]